If you are not satisfied with an item you have purchased, it may be eligible for return depending on the date of purchase, type of product, and the condition it is in.
Returns will require a Return Merchandise Form and shipping is to be prepaid by the customer unless the item is deemed defective or sent by mistake, except in the case of international shipments.
Refunds for returned items are issued once we receive the item and it is inspected.
Please see below for further return conditions:
- Items may be returned within 30 days from the date of purchase with no restocking fees if in unused condition and with original packaging
- Restocking fees of 15% will apply for items returned over 30 days from the date of purchase or for any items without their respective original packaging (Note: All items must be in unused condition)
- Unfortunately we do not offer returns for items that are: special orders, damaged by customers, or designated as hazardous materials
- International returns may be made within 45 days from the date of purchase and refunds issued will be the difference of the cost of the product and any duties/taxes incurred while receiving the product