Privacy Policy

We take your privacy very seriously and want to make sure you are aware of how we handle your information.  If any part of our privacy policies seem unclear we encourage you to contact us at info@atoztoolsonline.com for further clarification.

Information We Collect and Why

The information we collect of you can be both personal and non-personal which is described below.

Personal Information:

When Making Purchases

We collect your billing, contact, and shipping information for the purpose of fulfilling your orders and to provide you with thorough customer service as well as to inform you of any promotions that may be of interest to you in the future.

In rare instances, we may also be required to collect your Drivers License or other identification when there is a need to verify your age due to some product restrictions.

In-Store Surveillance

While in store, be aware that we use surveillance cameras for both the safety and protection of our customers and staff, as well as to deter pilferage.

Non-Personal Information:

While browsing online, we collect non-personal information such as the type of device and browser you are using, as well as your IP address.  This information has no connection to your personal information and is only collected for analytical purposes so that we can ensure your online experiences with us meet your expectations.

Cookies

Like most other websites, we will use cookies during your visit with us online in order to make your current and future interactions with our website as smooth as possible. 

Remember, cookies from all websites remain on your device even after your have ended your session.  If you do not want cookies to remain on your device, you may delete it through your browser settings.

(Note: Declining the use of cookies during your session, while it is your right, may affect certain features on our website and in turn your browsing/shopping experience)

What We Do With Collected Information

We will NEVER sell your information to anybody.

We will only share your information with a third party for the purpose of drop shipping an order you have made (i.e. special orders), servicing products, or to provide marketing and promotional materials which you can opt-out of any time.

In rare instances, we may also share information when required to do so by law, for example, in situations that bring legal action to or against persons or entities that may have caused harm to you or to A to Z Jewelry Tools & Supplies and its personnel.

How We Protect Your Information

We use various encryption technology as well as other security measures to protect your information and interactions with us both online and in store.

Links to Other Websites

In cases where our website links to others (i.e. social media sites), you will be subject to their own privacy policies once you have left us.  As a result, it is recommended that you also review their policies for your benefit.

Your Rights Around Information We Collect

You may at anytime:

  • Update your account information or cancel your account by logging in to your customer portal on our website or by contacting us via email at info@atoztoolsonline.com
  • Unsubscribe or ask to be removed from email, direct mail, and mobile marketing lists we use to inform you of changes to our company and our various promotions by emailing us at info@atoztoolsonline.com.  (Note: Please allow for 10 days to be removed from any email lists and 4-6 weeks to be removed from any direct mail lists)